Accessibility and Sales Offices
The Department of Community Affairs has received several requests for clarification on the accessibility requirements for sales offices at developments of single-family homes.

Accessible route: The office is required to be accessible to all customers; therefore, there must be an accessible route into the office. When the office is in an on-site trailer, this is usually accomplished by a ramp. When the office is in the garage of the on-site model home, the entrance to the office is at grade and is accessible. The model home itself is not required to have an accessible route into and through the dwelling, and the toilet facilities in this single-family home are (of course) exempt from the Barrier-Free Subcode.

Accessible toilet room: When toilet facilities are available to customers, an accessible toilet room must be provided. When the sales office is in the garage of the model home, this may be accomplished by providing an accessible port-a john on an accessible route (stable, firm, and slip-resistant) adjacent to the office. When toilet facilities are not available to customers, but are available only for employees, an accessible toilet must be provided (in compliance with the Americans with Disabilities Act, Title 1) as an accommodation to an employee.

If you have further questions on this issue, please contact the Code Assistance Unit at (609) 984-7609.

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